How We Handle Your Account and Funds
When you deposit via DANA, OVO, GoPay or QRIS, those transactions are processed through your chosen payment provider; we hold your funds in a segregated account separate from our operational funds. Your account is verified during sign-up using details you provide — this helps us comply
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with local requirements and protect against fraud. We retain your account data for the period your account is active, plus a retention window after closure where local law permits. Withdrawals are verified before processing and typically clear to your payment method within one to two business
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days. All communication between your device and our lobby is encrypted. Our terms of service, which you accept upon account creation, govern disputes and apply where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.